What does Black Friday’s online success mean for our high streets?

Shopper on high street
Published on: 25th November 2016

Black Friday is here, and retailers around the country will be hoping to maximise sales over the weekend, in a race to reach their targets for the festive season.

What was traditionally a retail event in America, Black Friday was brought to the UK a few years ago by online retail giant Amazon. Since then, British brands have been weighing up if, and how, to tackle the years’ biggest shopping weekend, where consumers eagerly anticipate big discounts on hot ticket items.

And whilst last year, Black Friday broke the record for online retail sales in the UK, in-store footfall dropped significantly. For many consumers, the ease of shopping from the comfort of their own homes, without the crowds, is all too appealing. But falling footfall is bad news for our high streets, especially retailers that don’t operate online, and the coffee shops and restaurants that rely on passing shoppers.

Bringing customers back in-store

A key way for retailers to combat falling footfall over the festive season is to invest more in the in-store experience. For a consumer, a trip to the local high street is about more than just a transaction, and retailers need to engage, inspire and entertain their customers to get them back in-store.

Interactive displays, personal shopping and good customer service are great ways to offer customers some social interaction during their shopping trip, resulting in a more rewarding experience than a cold online transaction. Having an engaging shopping environment with an innovative store fit-out can also excite and inspire customers, taking them on a journey whilst they shop, as well as encouraging ‘spur of the moment’ purchases.

Retailers also need to embrace in-store technology. By delivering a more efficient in-store buying experience, where online technologies can meet the physical, retailers can work towards breaking the perception that online is a more streamline, hassle free way of shopping.

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Retail Property Services

Our retail team deliver strategic property solutions to maximise on the potential of your business. As industry leaders, we understand retailers and retail property, and will deliver top results through our knowledge of local markets and national trends. We will keep your business objectives at the core of our work, ensuring you get maximum return on your investment, and benefit from a property solution designed specifically for your business. Retail property services designed with your brand in mind From finding you the right property, to negotiating your lease and business rates, or analysing your business assets, we provide a fully comprehensive property solution for anyone working in the retail sector. Contact our retail team and we'll put together a bespoke service plan to suit your requirements, no matter how big or small. Contact Us

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Our retail team deliver strategic property solutions to maximise on the potential of your business.

As industry leaders, we understand retailers and retail property, and will deliver top results through our knowledge of local markets and national trends.

We will keep your business objectives at the core of our work, ensuring you get maximum return on your investment, and benefit from a property solution designed specifically for your business.

Retail property services designed with your brand in mind

From finding you the right property, to negotiating your lease and business rates, or analysing your business assets, we provide a fully comprehensive property solution for anyone working in the retail sector.

Contact our retail team and we'll put together a bespoke service plan to suit your requirements, no matter how big or small.

Contact Us

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Autumn Statement Predictions

Matthew Midwinter, partner and rating expert in our London office, shares his predictions on Chancellor Philip Hammond’s first Autumn Statement since taking over from George Osborne after the Brexit vote.

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Matthew Midwinter, partner and rating expert in our London office, shares his predictions on Chancellor Philip Hammond’s first Autumn Statement since taking over from George Osborne after the Brexit vote.

[fulltext] =>

Matthew said: “One of the key policy changes already confirmed by Mr Hammond is that, unlike his predecessor, he will not pledge to balance the books by the end of this Parliament. This means that we can expect to see more government borrowing, most likely to fund investments in large infrastructure projects including both road and rail improvements.

“Several of these projects will require the purchase of larges areas of land before any work can be undertaken, so both homeowners and businesses can expect to see more compulsory purchase activity from acquiring authorities such as The Highway Agency, HS2 and TfL.

“Many also expect the Autumn Statement to announce a £3 billion housing fund to incentivise small housebuilders in particular, and therefore address the housing shortage in selected areas of the country. Mr Hammond may also introduce changes to stamp duty and could scrap the surcharge currently affecting the purchase of second homes, buy to let investments and holiday homes.

“Finally, in the commercial property sector, we already know that the revaluation of commercial property for business rates comes into force from April next year. This will see large increases in liabilities in some sectors and locations with falls in business rates in other areas, but we still do not have details of the system which will be in place after April 2017.

“This lack of clarity is causing uncertainty in the market as businesses cannot confidently predict their occupational costs, so I sincerely hope that the Chancellor will use the Autumn Statement to confirm the new business rates system and provide UK businesses with the details they require to plan ahead.”

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Architecture & Design

View Architecture Website Sanderson Weatherall’s architecture department provides a high level of expertise both in design and technical solutions. Our goal is to work closely with our clients to understand their requirements and help achieve their ambitions through realistic design.

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View Architecture Website

Sanderson Weatherall’s architecture department provides a high level of expertise both in design and technical solutions. Our goal is to work closely with our clients to understand their requirements and help achieve their ambitions through realistic design.

[fulltext] =>

Working in unison with clients, we pride ourselves on our competence to fully understand their needs and develop this into a logical working brief. The finer detail is important and with our extensive understanding of both construction detail and development cost control, we provide innovative, yet achievable solutions.

The right design in the correct context is of vital importance and shapes the way in which we work and play. We aim to reduce the complexity and provide our clients with coherent designs that serve their purpose. We are providential to have sufficient experience to deliver and converse in all conventional sectors of architecture. We have a wealth of experience in all key areas of design development which allow us to develop projects from concept to completion.

Our Services

  • Feasibility and Conceptual Design
  • Masterplanning and Urban Regeneration
  • Commercial Office Design & Spatial Planning
  • Retail Design
  • Hospitality and Leisure
  • Residential
  • Commercial & Residential Interior Design
  • Conservation and Listed Building Design
  • Historic Church Design & World Heritage Site Works


We can assist our clients through all stages of architecture, from Appraisal, Design Development, Technical Design, Tender issue through to practical completion. As a company we recognise the importance of sustainability and pride ourselves on achieving ISO 14001Certification. We aim to assist our clients on understanding the significance of sustainable design and the conservation of fuel. We strive where appropriate to advise and integrate specific materials, technologies and systems into our designs which can be supplied from an approved sustainable source in order to minimise our effect on the environment.

As a department within a multi-disciplinary practice we have distinct advantages over our competitors, being able to offer our clients a wider knowledge base on property matters so we can ensure that all aspects of a development can be accommodated. From land purchase to funding, we work as one consultant to ensure all your requirements are addressed.

 

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